There’s no shortage of new online casinos clamoring for your business. While some are slick and enticing on the surface, it’s only after depositing that you realize you’re stuck in a nightmare trying to get your winnings. These are the casinos you want to avoid, which is why our reviews come in handy. So where does Dreams Casino, a relatively new online casino launched in February 2015, fit in? Dreams Casino is an online betting site that first opened in the 1990s under the name Cirrus Casino. Cirrus underwent a brand change a while back and became Dreams Casino, although it remains owned and operated by the Virtual Casino Group, and thankfully, they live up to their name. Our review has all the important information you need to know.
Pros:
24/7 Customer Support
Reload Bonuses
Accepts U.S Players
Cons:
No Live Dealer
Delayed Withdrawals
Safety and Security:
- Dreams Casino is certified by CDS, so you can be assured that everything is fair and honest.
- The software includes a high-end Random Number Generator, which randomizes every shuffle and every spin.
- All transactions are encrypted, so your personal information stays safe and you don’t have to worry about your financial details falling into the wrong hands.
- The site is consistently audited by third parties for safety and security.
Bonus and Promotions:
You’ve probably come across a lot of online casino welcome bonuses. DreamsCasino.com gives many other casinos a run for their money with a 200% deposit bonus worth up to $2,000. It’s impressive, but it’s not what makes the casino stand out the most.
Dreams Casino also gives you 25 free spins on Builder Beaver. That’s in addition to the 200% bonus. It’s a great incentive to test out one of their more popular games. We can definitely see why they want you to try this game. We’ll warn you. It’s hard to pull yourself away from that one.
Loyalty Program:
The VIP program that Dreams offers is exceptionally well structured and easy to understand in terms of where you are in the hierarchy and how close you are to unlocking the next batch of rewards.
Please find a breakdown of the various tiers below:
LEVEL 1:
Entry – $500 initial deposit or $25,000 lifetime deposits
$100 free chip to play your favorite games with
1 comp point for every $1,250 you wager
Tailor-made VIP bonuses and offers
LEVEL 2:
Entry – $500 initial deposit or $25,000 lifetime deposits
$100 free chip to play your favorite games with
1 comp point for every $1,250 you wager
Tailor-made VIP bonuses and offers
LEVEL 3:
Entry – $1,000 initial deposit or $35,000 lifetime deposits
$150 free chip to play your favorite games with
1 comp point for every $1,000 you wager
Tailor-made bonuses and offers
LEVEL 4:
Entry – $3,000 initial deposit or $50,000 lifetime deposits
$250 free chip when you reach this level
1 comp point for every $750 wagered in the casino
VIP bonuses and offers tailored to you
VIP account balance insurance
LEVEL 5:
Entry – $5,000 initial deposit or $100,000 lifetime deposits
$500 free chip to play in the casino with
1 comp point for every $500 you wager in the casino
Tailor-made VIP bonuses and exclusive offers
LEVEL 6:
Entry – by invitation only
$1,000 welcome bonus when you reach this level
1 comp point for every $300 you wager
Special bonuses crafted especially for you
Software and Graphics:
We quite like the smooth animations and fun graphics found at Dreams Casino. As far as table games go, they are realistic without feeling too cluttered and overwhelming. That’s the case with games like blackjack, baccarat, roulette, and other popular games. The slots are much the same as what you’d find at a Las Vegas casino. (Dreams Casino is powered by RTG Software (RealTime Gaming) which has a reputable name in the gaming industry. Their motto is “ Taking Gaming Seriously” and they sure do live up to this with a vast library of games and monthly new releases.
Customer Service and Support:
It’s apparent that Dreams Casino wants you to feel at home when you play at their online casino. They’ve set aside toll-free numbers for various locales around the world, including Canada, the United States, and the UK. There’s an International number for customers outside of toll-free zones, and there’s Live Chat if you need help while you’re playing. To speed up email communications, you’ll find dedicated email addresses for customer service, withdrawals, and VIP services. Here are the contacts you need to know about:
- US/CA Toll-Free: 1-800-480-2498
- UK Toll-Free: 0-800-032-9334
- International: 1-678-349-0358
- Deposit Center: 1-800-550-1491
- Live Chat – Link available directly on the Dreams Casino website
- Customer Service: support@dreamscasino.com
- Withdrawals Department: withdrawals@dreamscasino.com
- VIP Department: vipmanager@dreamscasino.com
- US/CA Toll-Free Fax: 1-800-480-2498
- UK Toll-Free Fax: +44-207-990-8100
Deposit Options:
If you’re tired of the nightmare that is making a deposit to an online casino, you’re in luck. Dreams Casino accepts Visa, MasterCard, American Express, prepaid cards, Neteller, bank transfers, and even person-2-person transfers. Whatever method you prefer, you’ll find that funding your online casino account is relatively hassle-free.
In our tests, we found that some banks do block online gambling transactions, so you might have success with one credit card but find difficulty with another. What’s more, after seeing our transaction declined by our credit card company, we gave them a call and told them to authorize the transaction.
Withdrawal Options:
You can’t withdraw to your Visa, MasterCard, or American Express, but getting paid is relatively easy no matter how you initially deposited. Withdrawal methods also include Cash Deposits, Neteller, Check (Federal Express Cashier’s Check), Click2Pay, or Wire Transfer.
Mobile Casino:
Many online casinos offer a smartphone app that fails to port the popular games over to the small screen. While Dreams Casino’s mobile version doesn’t contain every slot game, the mobile games that are offered look, sound, and play the same as their desktop counterpart. Our favorite part is that the graphics also carry over to your mobile device.
Trust:
The first thing we do when we rate an online casino is looking for CDS certification. With that seal of approval, we know that the software and site have been evaluated to ensure that they adhere to the same standards of openness and transparency that land-based casinos adhere to. DreamsCasino.com is certified by CDS, which means you can play knowing that the site is reputable and honest.
Company Licence
Dreams Casino is licensed by the Costa Rican government and is owned and operated by the Virtual Casino Group.
The current company address headquarters are located in Costa Rica.
Overall Rating of Dreams Online Casino:
Dreams Casino ticks all the boxes for what an online casino should be. Great games. Reputable software. A talented team behind it who cares about treating players the way they deserve to be treated. The only thing keeping Dreams Casino from a perfect 10/10 rating is the absence of a live dealer casino. Management, however, has informed us that it is a work in progress.
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