Old Havana Casino Review

Old Havana Casino Review

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Players from North America and European countries love to explore classic online casino games. For this reason, Mainstreet’s Group of Casinos has launched Old Havana Casino, which is a fantastic online Cuban-themed online casino. There is the option to download the casino in addition to instant play. The casino offers not only classic but new online casino games. Expect a high-quality experience from start to finish.

Old Havana is equipped with multiple bonuses and promotions, excellent payouts, and extremely helpful customer service. This RTG (RealTime Gaming)-based and CDS-certified fair play casino is licensed by the jurisdiction of Panama. Like all casinos in the Mainstreet group, Old Havana Casino welcomes players from the U.S, Canada, and most other countries. Old Havana is one of the best online gaming platforms for both players and affiliates alike.

 Pros:

1. Live Dealer
2. 24/7 Customer Support
3. Live Chat Facility
4. Bitcoin-Friendly

 Cons:

1. Limited Payment Options
2. No sports betting or sportsbook

 Game Selection

When I first explored Old Havana Casino, I was curious to see how their game selection stacked up against what I’ve experienced at other online casinos. Typically, you’d find about 4-6 table games and around 100 slot games at an average online casino. Old Havana, with its focus on desktop PC players, offers a nostalgic touch with its older, more basic slots. These aren’t your high-tech, flashy games, but they have a certain charm that took me back to the early days of online gambling. It’s a refreshing change for someone like me who appreciates the simplicity and classic feel of these games.

As for their table games, Old Havana goes beyond the average with offerings like Tri-Card Poker, Let ’em Ride, and Blackjack. During my sessions, I found these games to be a delightful break from the slots. The Blackjack tables, in particular, had a smooth gameplay that made me feel like I was right there in a casino. They also offer European Roulette and a variety of poker games, which is more than what you’d typically find. This variety was a pleasant surprise and catered well to my taste for diversity in gaming.

However, it’s worth noting that if you’re into the latest gaming graphics or intricate gameplay features, Old Havana might not be your first choice. During my time playing, I noticed that while their selection is diverse, it leans more towards traditional gaming experiences. So, if cutting-edge technology in games is what you’re after, you might want to look around a bit more before settling down here.

 Table Games

Venturing into the table games at Old Havana Casino, I found myself pleasantly surprised by the variety they offer. With nine different games, including Baccarat, Suit ’em up Blackjack, Caribbean Draw Poker, Caribbean Stud Poker, and Let ’em Ride, the selection is above the average range you’d typically see.

Playing Baccarat at Old Havana was a highlight for me. The game’s simplicity, combined with the potential for strategic betting, made for an engaging experience. It felt like a blend of sophistication and excitement, reminiscent of a high-stakes game in a classic casino movie.

The Caribbean Draw Poker and Caribbean Stud Poker tables were equally impressive. As someone who enjoys poker, these variations provided a fresh twist on the traditional game. The Caribbean Draw, with its element of strategy in choosing which cards to replace, was particularly intriguing. It’s a game that requires a bit of skill and a lot of luck, making each hand unpredictable and thrilling.

Suit ’em up Blackjack, another game I tried, adds a unique side bet option where you can wager on the suit of your first two cards. This little addition made the standard game of Blackjack more interesting and potentially more rewarding.

Let ’em Ride, a poker-based game, was another enjoyable experience. It’s a bit more relaxed compared to the other poker games, focusing more on the fun of seeing what hand you’ll end up with, rather than intense strategy.

 Slot Games

Diving into the slots at Old Havana Casino, I was struck by the volume and variety they offer. With 180 different slot games, they’re well above the average of about 100 slots you’d find at most online casinos. This extensive selection ranges from classic three-reelers to modern video slots, each with its unique theme and features. Real Time Gaming, the powerhouse behind these games, ensures a blend of fairness and fun in every spin.

Among the slots, a few stood out to me. Penguin Power, with its charming arctic theme and playful graphics, offered a light-hearted gaming experience. The bonus features in this game were particularly engaging, with free spins and multipliers that added to the excitement.

Cash Bandits Museum Heist was another favorite. This game takes you on a thrilling adventure with its heist-themed storyline and interactive bonus rounds. The Vault Feature, where you try to crack codes to unlock prize multipliers, was a highlight that kept me on the edge of my seat.

Nine Realms, one of their newer offerings, impressed me with its graphics and immersive gameplay. The game’s theme, based on mythical warriors, was brought to life with stunning visuals and sound effects. The shifting battle formations in the game added an extra layer of strategy that I found both challenging and rewarding.

Of course, the classics like Cleopatra’s Gold and Aztec’s Treasure have a timeless appeal. These games, with their straightforward play and familiar themes, are always a comforting choice for those who prefer the traditional slot experience.

 Safety and Security

1. Highest level of security offered at an online casino
2. Encrypted financial systems
3. Trusted security and encryption by Financial Institutions
4. Secure internet connections
5. Reliable online protection
6. Secure bank transfers
7. 24/7 helpful customer support
8. Guaranteed fair play by TST and RTG and CSD certified

 Bonus & Promotions

They have a New Player Match Bonus that goes up to 300%. This is a generous offer for anyone new to the site. When I signed up and deposited, I received a bonus that matched my deposit amount, effectively tripling my playing funds.

But the bonuses don’t stop there. I discovered they also have a Cashback Monday Bonus, where you can get up to $500 back, which is a great way to start the week. There’s also an Everyday Special Bonus up to $300 and various Weekly Bonuses.

What’s interesting about their bonus system is how it’s structured. After the initial match, if you make further deposits, you can still receive additional bonuses, though at a slightly reduced rate. For instance, the match percentage starts to decline by 25% with subsequent deposits. However, this is still a significant boost, especially for players looking to build their bankroll.

 Loyalty Program

At Old Havana, each time you place a real money wager, you will be rewarded with comp points. The more comp points you earn the higher up the tier ladder you climb. Depending on the number of comp points redeemed the previous month, the player will automatically qualify for Silver, Gold or Platinum Level. These comp points can be redeemed at any time for real cash.

To add to this – there is a random monthly draw where five lucky players will each win an extra bonus. To qualify, the player has to redeem one of the special Loyalty Program bonuses. Please note that there are bonus cash-out limitations and wagering requirements. It is in your best interest to read the fine print.

 Software and Graphics

1. RTG is not available for the instant play version
2. Excellent graphics and animation in the online slots
3. More than 200 High-Quality Casino Games
4. Players can also use the customization options to control screen size, audio, video settings, and game speed
5. Impressive casino navigation systems
6. Fast and Free downloadable casino software for millions of players

Supported by RTG with a fast and free software download, Old Havana Casino has plenty of online games for your enjoyment. RTG video poker provides flawless gameplay and generous pay tables. They have about 22 types of Table games, including various kinds of Blackjack, Roulette, and Stud Pokers; all the games come with vivid effects and even more realistic dealers’ voices. They have more than 100 slots including 3-5 reels with Jackpots and Mystery games. They also have 20 kinds of specialty games including Bingos, Jackpot pokers, and Keno, and 96 types; all can be played on a single portal. Most importantly, they have a game preview for each listed game to make you comfortable before you start.

 Support

Customer service at Old Havana Casino is a standout feature, though it has its nuances. The casino caters to an international audience, including players from North America and Europe, which is evident in their 24-hour call center. This round-the-clock availability is particularly beneficial for players in different time zones, ensuring that help is always just a phone call away.

In my experience, I reached out to their call support twice. While the average wait time was about 6 minutes, slightly longer than the typical 3-minute wait you might expect, the service I received was attentive and helpful. The representatives were knowledgeable and answered my questions efficiently, compensating for the slightly longer wait time.

The casino also offers a live chat service, accessible through both their website and the downloadable software. This feature is impressively quick; I was able to connect with a representative within a few seconds. The live chat is ideal for getting instant responses to straightforward questions or issues.

For those who prefer email communication, Old Havana provides this option as well. While I didn’t test the email response time, having this additional contact method adds to the overall accessibility of their customer support.

 Security and Fairness

All online players would like to make sure the casino of their choice is keeping their information safe. With this in mind, Old Havana also uses 128-bit SSL encryption, which blocks strangers on the Internet from reading and capturing any information you send to the casinos. All the information provided is protected by Old Havana’s secure server by using the latest in firewalls and IT support. Old Havana considers fair play as one of the strongest features of its overall serving and guarantees this to its players and affiliates. They use the RealTime Gaming (RTG) performance system, and they are also certified by CDS. Audit of the fair-play is conducted by Technical Systems Testing (TST), a GLI Company, which is the most trusted one by online gamblers.

 Banking Options

When it comes to managing your funds, you’ll appreciate the variety of banking options available for both deposits and withdrawals, making transactions a breeze. The list of deposit options includes Visa, MasterCard, and cryptocurrencies. These methods are all quite standard across various casino sites and provide a user-friendly experience when adding funds to your account on the platform.

For withdrawals, Old Havana Casino offers different options depending on whether you’re located in the US or elsewhere. For US players, cryptocurrencies, checks or direct deposit are available for cashing out winnings.

Deposit Options

They have various types of payment options and process all through their company Old Havana Casino which will be very attractive to players and affiliates. The payment options provide the players and affiliates confidence when they enroll in different types of programs. Players can use MasterCard, VISA, Amex, Money Orders, Neteller, MST Gift Card, and other payment options to transfer funds into their account. Most players will appreciate how simple it is to deposit and the variety of options to get started on this site. The deposit and withdrawal system will help facilitate this in just a short amount of time.

Withdrawal Options

At Old Havana Casino, it is as easy to withdraw funds as it is to fund an account with no limit stated. Some of the more popular options to collect winnings are via Bank Transfer, Automated Clearing House (ACH), Debit Cards, Cheques, Money Orders, Neteller, and more. I did test direct deposit, there was no fee, and total time took 6 days. Just over a day to be processed and iniated by the casino, then a few days to actually show up in my back account.

 Mobile Casino

In our opinion, we find the mobile version of the site to be more visually appealing than the desktop one. It is a user-friendly, fast interface for easy on-the-go gameplay. That being said, although the game selection is more modest, there is still a wide variety of titles and genres to choose from. Surprisingly, the mobile version provides different specialty options than the original one. It is compatible with iOS and Android devices and can be accessed via a web browser.

Responsible Gambling

It’s crucial for players to gamble responsibly, ensuring they don’t let their gaming habits spiral out of control; for instance, setting a budget and sticking to it can help prevent financial issues down the road. At Old Havana Casino, there isn’t much information available regarding responsible gambling practices or resources. This lack of transparency raises concerns about how seriously they take this issue and whether they provide adequate support for players who may be struggling with problem gambling.

One positive aspect we can mention is that Old Havana Casino operates under the Real Time Gaming software platform, which includes a Fair Play section on its site. This section outlines how the casino adheres to industry standards in terms of fair play and random number generation. While this shows a commitment to providing an honest gaming environment, it still doesn’t address responsible gambling directly.

That being said, if you choose to play at Old Havana Casino despite its shortcomings in the area of responsible gambling, we advise you to take personal responsibility by setting limits on your gaming sessions and maintaining strict control over your spending. Seek external help from professional organizations like Gamblers Anonymous or GamCare if you find yourself struggling with problem gambling habits. Remember that online casinos should be a source of entertainment rather than a means to solve financial difficulties or escape personal problems.

How to Join

Ready to take the plunge and join in on the action? We’ve got you covered with step-by-step instructions. To start, scroll to the top of this page and click the “GET BONUS” button to head over to the Old Havana Casino website and click on the “Download” button if you prefer playing with their downloadable software model. Alternatively, you can choose to play instantly in your browser, which is a better option for mobile and tablet users. After choosing your mode of play, simply fill out the registration form by providing basic information like your name, email address, username, password, and preferred currency.

Once you’ve completed the registration process, it’s time to make a deposit so you can start enjoying all that Old Havana Casino has to offer. Head over to the cashier section of the casino where you’ll find various options for making deposits including Visa, MasterCard, and more. The minimum deposit amount is $20; however we recommend taking advantage of their daily promotions or welcome bonus offers for new players by using one of their current promotions to maximize your gaming experience.

After making your first deposit and claiming any available bonuses or promotions you’re interested in participating in (remember that different days have different promotions), it’s time to hit those virtual tables! Explore Old Havana Casino’s wide range of games including classic slots as well as table games like Pai Gow Poker, Pontoon or Blackjack. While their game selection may be slightly dated compared to other online casinos out there today – particularly when it comes to slot machines – there might still be something that catches your eye and keeps you entertained as a player at this Panama City-registered site!

 Trust

Old Havana Casino is a trustworthy casino in North America and the European market and is famous for providing secure and innovative online fair play gaming platforms for fun-loving players.

All online players would like to make sure that their casino of choice is keeping their information safe. With this in mind, Old Havana uses 128-bit SSL encryption, and therefore the information provided is protected by secure servers using the latest firewalls and IT support. They use the RealTime Gaming (RTG) performance system, and they are also certified by CDS. Audit of the fair-play is conducted by Technical Systems Testing (TST), a GLI Company, which is the most trusted one in the industry.

License

Old Havana Casino is incorporated in Panama City, Panama. It is owned and operated by Mains Street Vegas Group.

Overall Rating Summary

To summarize, this new website provides you with an excellent gaming experience that you want to explore. With lots of bonuses, rewards, and outstanding features Old Havana certainly attracts smart people with strong gaming skills. Old Havana uses a highly secure online gaming system that is backed by an extremely efficient money transaction system to ensure the highest level of comfort and security for players. Come, visit and enjoy.

Thank you for reading our Old Havana Casino review!

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Frequently Asked Questions

Are there any country restrictions?

At Old Havana Casino, we’re delighted to welcome players from around the globe! While their US-based friends can certainly join in on the fun, there may be a few country restrictions that could apply. It’s always best to check your local gambling laws and regulations to ensure you can fully enjoy all that Old Havana has to offer without any hurdles. We’d hate for you to miss out on our exciting games and generous promotions due to regional limitations!

How often are new games added?

At Old Havana Casino, new games are added periodically to keep the gaming experience fresh and exciting for players. While they don’t have a set schedule for these additions, you can always expect to find new titles popping up in the collection. However, it’s important to note that most of the games available on the platform are not exclusive or unique titles, as they are primarily provided by Real Time Gaming software which is widely used by other online casinos as well. Nonetheless, they strive to offer a diverse range of exciting and engaging games for all types of players to enjoy.

What measures are taken to ensure fair gaming and prevent cheating or fraudulent activities?

Old Havana Casino understands that trust is the cornerstone of any great gaming experience. That’s why they go above and beyond to ensure fair gaming and prevent cheating or fraudulent activities on their platform. The casino uses cutting-edge 128-bit SSL security technology to protect your personal information and financial transactions. They also employ Real Time Gaming software, which undergoes independent verification for honest payouts. To further promote transparency, the Fair Play section outlines the steps they take to maintain a level playing field for all players. In short, at Old Havana Casino, you can focus on enjoying your favorite games with the peace of mind that comes from knowing we’re committed to providing a secure and fair gaming environment.

Are there any loyalty or VIP programs available?

Yes, Old Havana Casino does offer a loyalty program for its regular players. As members of this program, we can enjoy various benefits such as comp points that can be converted into cash, monthly bonuses, and exclusive promotions tailored just for us. The more we play and wager at Old Havana Casino, the higher our VIP status becomes and the better rewards we receive. This makes it even more exciting to keep playing and enjoying all that the casino has to offer.

How are customer complaints and disputes handled, and what is the typical resolution process?

They take customer complaints and disputes seriously and strive to provide a fair resolution process. Thier dedicated support team is available 24/7 via live chat, or email to address any concerns you may have. When a complaint arises, support staff will investigate the issue thoroughly and work with the player towards an amicable solution. The typical resolution process involves discussing the problem with the player, reviewing relevant information. They seem to value their players’ satisfaction and aim for transparency in conflict resolution practices.