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William Hill Casino Review – UK Version


  • Software and Graphics
  • Customer Service
  • Features
  • Trust
  • Safety and Security
  • Bonus and Promotions
  • Ease of Use
  • Deposit Options
  • Withdrawal Options
  • Overall Rating

Internet players can have great fun at the online casino from William Hill. An exciting variety is offered. Just signing up, gains a generous bonus for players. A low £35 minimum deposit is all that is needed to qualify for promotional start-up. New bonuses are offered all the time. Players should periodically check the casino’s bonus page to learn of the latest bonuses.

A huge variety of games are offered in addition to the promotions. Live gaming, Video Poker, Blackjack Card Games, Roulette, and Slots are among the preferences. Having over 200 games to choose from makes the chances of finding exactly what is desired at William Hill Casino very likely.

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The large gambling markets of the world where William Hill operates include Spain, Italy, the UK, and Australia. William Hill recently expanded its international footprint in these countries. Other countries that have William Hill operations are Gibraltar, Bulgaria, and the Philippines. Demo games are available for players whose goal is to have fun or become familiar with a game. Most people want to wager real money after playing demo games.

Web-based and download-based casino games are available. Web-based games are represented in browser plugins. Download-based require software to be downloaded that is connected to the casino service provider. Downloaded generally runs faster. Sounds and graphics are cached to software programs of William Hill Casino. Also, William Hill Casino does not use any intrusive cookies. Cookies are used to remember time zones and regularly visited pages to ensure the most relevant up-to-date information is delivered and to ensure accounts work properly when services are accessed.


• Web-based and download-based games
• Foot prints in four large regulated markets
• Demo games are available
• Single and multi-line are included in the slots

Safety and Security:

• TST Labs Certified Gaming
• Thwate security protected
• Secured and Verified account management
• Age verification and responsible gaming

Bonus and Promotions:

A download bonus of up to £200 is available when a player makes the initial deposit or transfer into a Will Hill Casino account. There are some restrictions and requirements for bonuses. A Welcome Bonus is also available for new players. High rollers receive larger bonuses.

The second deposit is also eligible for a 75 percent of the deposit bonus up to £100. A minimum of £35 is required. That same minimum requirement is necessary for each Loyalty Bonus that pays 20 percent up to £175 per deposit. No more than £3500 per calendar month will be paid.

Software and Graphics:

• Playtech Gaming Software
• New games added regularly
• Full-line of online casino table games
• Smart design and easy to manage casino software

Live Dealer:

Players can always expect to find state of the art game offerings and features at William Hill Casino. This includes the Live Dealer game offerings that William Hill has. Through this offering, players will be able to play roulette, blackjack and baccarat as they watch the game unfolds in front of them through a live video feed that features real dealers and real casino tables. They can also get joined by other players who are looking for the same experience, just like real brick and mortar casinos.

Customer Service and Support:

A Customer Service Team member can be contacted 24 hours each day. The UK Free phone number is 08000149469. The email address is For prompt assistance, include account number and username.

Six languages are spoken in the International Customer Service Department. They are English, Greek, Russian, French, Spanish and German.

If contacting from the UK, use the free phone number, 0800 085 6296. The website lists contact numbers for those outside the UK. For monitoring purposes, all calls are monitored and recorded.
Customer Service will discuss or assist players who contact them.

Deposit Options:

With PayPal easy and secure online transactions can be made. Benefits of having a PayPal account include being able to pay in the preferred manner without sharing financial information. PayPal transactions can be viewed in real time from the PayPal account history.

Beside PayPal, money can be deposited with the following sources William Hill CashDirect, Skrill, Paysafecard, First Bank Transfer, ClickandBuy, Click2Pay, and Banker’s Draft.

Bank wire transfers move money from a player’s account to a William Hill Casino account. Online transfers are usually free and take three working days to appear in the new account. Faster transfers have a cost.

William Hill also has a CashDirect payment method. A William Hill Internet Account must be active in £s sterling. Deposits and withdrawals to collect or redeem CashDirect vouchers are possible.

Withdrawal Options:

When a withdrawal request is made, normally, it is sent back to the account or card used for deposit. The Customer Service team should be contacted if a different method is desired. Security check information will be requested. Information may be passport or driver’s license, both sides of the account card, or proof of address. When proof is requested, no payment will be processed until the information is provided.

PayPal withdrawals are made by providing a PayPal email address. Debit card withdrawals are made by going to Click on “My Account” and “Withdraw”. CashDirect withdrawals are made from a William Hill Shop with a voucher generated online.


William Hill Casino wants customers to enjoy gambling experiences and have established guidelines for customers to follow. Information about gambling responsibly can be found at Dealing with a gambling problem is also addressed here.

Three organizations that can lend further help and advice are Gamblers Anonymous, Gambling Therapy, and Gem Care.
All William Hill Shops have copies of a leaflet titled ‘Responsible Gambling’. Other helpful suggestions include
self-exclusion, account restrictions, and deposit limits.

Company License and Address:

William Hill has joined sportingbetgroup and CENTREBET to gain recognition, respect, and trust in the industry. The physical address of the business is:

William Hill Online
6/1 Waterport Place

Overall Rating / Summary:

Employing over 17,000 individuals in nine countries, William Hill provides customers an array of gaming and betting opportunities through multiple channels that allows them to play and bet wherever they choose. Since their inception, in 1934, they have played an important role in the development of British gambling.

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