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Vegas Palms Casino Review – AU Version


  • Software and Graphics
  • Customer Service
  • Features
  • Trust
  • Safety and Security
  • Bonus and Promotions
  • Ease of Use
  • Deposit Options
  • Withdrawal Options
  • Overall Rating

Since opening in 2000, Vegas Palms Australia is a certified online casino owned by the Fortune Lounge Group. Players can enjoy the instant flash version for fun or download the casino software to play over 400 games for money. The casino offers great gambling features, strong player safety and security, regular promotions, top-notch software and graphics, helpful customer service, simple deposit and withdrawal methods, and an array of games for all styles of gambling. Ran by Microgaming software, these games offer you the chance to win millions of dollars in prizes. The site offers all the most popular casino games like slots, poker, Blackjack and progressive jackpots to name a few.

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Vegas Palms Australia is committed to responsible gaming. The casino encourages players to regularly monitor playtime, not to chase losses, and to gamble for entertainment (not purely financial reasons). Customer support is always available to help gamers. The casino offers optional daily deposit limits to halt irresponsible gaming. Furthermore, Vegas Palms Australia offers many ways to help with problem gambling including hot lines and Gamblers Anonymous support groups.

Vegas Palms Australia is an excellent choice for casino gaming online. As a substitute to the traditional casino, Vegas Palms Australia provides excellent games ranging from pokies to online table games. The casino’s regular tournaments and action packed online table gaming ensure the player will have hours and hours of fun and excitement. The casino allows a free trial of games using flash based gameplay (not for money) or the option of gambling with Australian dollars.


• 180 online pokies with popular bonus games, cumulative jackpots, free spins, multipliers, regular scatters, and wilds
• Over 60 online table games including roulette, blackjack, poker, craps, baccarat, and war
• Over 15 classic video poker machines with double, triple, and quadruple wins
• Live traditional or Playboy Bunny dealers for table games.
• Regular tournaments such as the Grand Slam of Slots and progressives.

Safety and Security:

• Utilizes 128-bit Secure Socket Layer encryption
• Privacy protection
• Conducts transactions using reputable banks and money merchants
• Spam never sent by the casino
• Private information never sold to other companies
• Uses a strict verification process
• Certified and registered as a legitimate casino

Bonus and Promotions:

The first Real Money deposit made is matched by 200% (limit AU$200). Use either web wallet offered by Vegas Palms Australia and receive a 10% boost on the initial deposit amount (limit AU$1000). Weekly bonus promotions are available as well as a refer-a-friend bonus where friends can receive a 50-credit bonus.

Loyalty Program:

Vegas Palms awards nearly AU$40,000 in cash and prizes each month to its members. Prizes include free spins, credits and entry into tournaments. They also offer cash back on your losses. Plus, each day of the giveaway period you will earn a daily gift.

Software and Graphics:

• Downloading the casino is simple and easy
• Uses Microgaming Software
• Most trusted software in the industry
• Graphics are top notch featuring live dealers, realistic tables, cards, rolls, and chips
• Pokies have colorful themed animations and flashy, interactive bonus games
• Microgaming software ensures encrypted, fast and flawless gaming

Customer Service and Support:

There is 24/7 customer support for the casino and games. Customer support is offered in English, Spanish, Swedish, Dutch, Japanese, Italian, Greek, German, French, and several other languages. Free support calls can be made at any time. Customer support is available by phone, live chat, email, Skype, iMessage, Whatsapp, or BBM. Staff is available to answer frequently asked questions, help with deposits or withdrawals, provide assistance for downloading or deleting software, and review disputed gaming sessions or payouts.

Customer support is available 24/7/365. The player can review any disputed games or payouts with customer support. The casino maintains an excellent customer service rating with independent online reviewers.

Deposit Options:

Vegas Palms also offers players 14 different web wallets which provide double security from the casino and trusted banks. Deposits can be made by bank account, using major credit cards (MasterCard, Visa, etc.), wire transfer, or electronic transfer. Deposits are regularly matched by deposit bonuses or comps.

Withdrawal Options:

Withdrawal is designed to be simple, easy, and efficient. To withdraw, the gamer must first select a payment option which is typically by web wallet or cheque. Depending on the country of origin, the casino may be unable to offer payments to different cards such as Visa or MasterCard. In Australia, most gamers select web wallets for quick payment.

The withdrawal time takes 24 hours to complete. During this time, if the gamer decides they do not want to complete the withdrawal, the payment can be halted. Reverse withdrawals are easy to execute on the casino’s website or by contacting customer support. Although withdrawals are completed within 24 hours, it may take longer than 24 hours for the player to receive their funds. The actual withdrawal time depends on the method of payment and bank.


Vegas Palms Australia earned a “Safe and Fair” seal from eCOGRA (e-Commerce Online Gaming Regulations and Assurance. The casino regularly passes difficult certification tests and assessments for quick payouts, transparency, and having industry standard dispute resolution processes. The casino is licensed by the Lotteries and Gaming Commission of Malta. This means that Vegas Palms Australia must regularly meet industry standards for responsible gaming and fair practices.

Company License and Address:

The casino is authorized and licensed by the Lotteries and Gaming Authority of Malta (license numbers LGA/CL1/542/2008 and LGA/CL3/542/2008 were both issued on 16 June 2010). As such, complaints can be filed with the Lotteries and Gaming Authorities if there were a problem with security. All transactions at the casino are monitored by eCOGRA with regular auditing, updating, and upgrading.

Overall Rating / Summary:

Vegas Palms Australia is highly rated and has been highly reviewed online. There are numerous positive testimonials regarding the standard of play and fairness at the casino. The casino has maintained excellent standings with certifying groups for having transparency, quick payouts, and fantastic customer

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